TB
Taryn B

1 reviews | Active since Jul 2015

13 Jul 2015, 16:05

TERRIBLE connection that has never been fixed!

For over a year we have had issues with our adsl line & connection. But the last 5 months have been horrific. We are without internet almost EVERY weekend. The internet without fail goes off on a Friday and maybe works again by Monday. Between Mweb & Telkom all I have gotten is the run around with no resolution. <br> <br> It is disgusting that you pay for a service that does not work, at best we get about 3 days of good internet connectivity. This is borderline theft! Paying for something you do not receive!<br> <br> This issue needs to be addressed immediately and fixed. Whether it is a line fault or old outdated exchanges. Things that you pay for need to work. <br> <br> Telkom is by far the most pathetic and *********** company in SA!

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Replies (1)
Telkom
Telkom's reply15 Jul 2015, 11:38
Official
Hello tarynkb,

Thank you for making contact with us

This response serves as confirmation that your query has been received and it has been escalated to the relevant department.
Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM125710

Regards
Luleka
Telkom Social Media Team