Terrible Connection Service and bad support from Telkom.

I am very disgusted with Telkom. I took out a contract with Telkom on Friday 10 July 2020 for uncapped LTE with a 10mbps download speed and up to 3mbps upload @ R899 per month for 24 months. I only get 0.5mbps most of the time and am very lucky when it goes up to 5mbps for a short amount of time. These "fast" bursts only last 30 - 40 seconds and it then drops below 1mbps again. I cannot even watch a youtube video without it buffering for 5 minutes to watch a minute of video. Opening a simple website takes almost 3 minutes just to show the first page. I had the connection for 7 days now and it worked very badly for 3 of the days and 2 of the days it didn't work at all, The first 2 days it wasn't connected. The consultant who signed me up was so efficient to get me going on the contract, I was really impressed that Telkom was the right choice. This feeling ended very quickly as when I call to get assistance from him, he does not call me back. It is easy to take my money but when I want what I paid for, I must just accept that I will not get it. Furthermore, 081 180 or 180 directly from a Telkom line has me on hold for up to an hour at a time until I either lose hope or just get disconnected, when I do finally get through to someone I am asked multiple questions of who I am and then only to be told noone can assist me with the router I have. Seriously? Telkom sold it to me, how can you not give support on it? Then to top it off, I am told to please call a different number that tells me it doesn't exist. I tried the Self help facility on the website to no avail. I tried to use the chat room, but since the connection is so slow, each agent just disconnects me because they give up waiting for my replies, that is just downright rude after I told, Koketso, Zanele as well as one other consultant to please be patient because the connection is very slow, well, they simply disconnected me anyway. I clearly made a huge mistake signing up with Telkom, hoping that they would provide us with a great connection. I am very sorry, but I am not paying a single cent for this connection and will be returning all the equipment unless someone helps me get it to work. I will not be forced to pay R899 for a R50 or less value connection. This is a breach of contract on Telkom's part as the connection I am supposed to be getting is not up to the standard I was promised. The support I was hoping to get in resolving the issue is non existent. We are in tough times and we cannot afford to throw money away like this. A technician must either phone me to solve this problem or I am cancelling and Telkom can take their equipment back. I was about to port my personal cell number as well as my kids' numbers to Telkom as well as I was told the contracts and options are so well priced and great value but that I will not do since if this is the service I get just on a data line. Please advise.