CG
CARLY G

1 reviews | Active since Aug 2015

31 Aug 2015, 11:21

TERRIBLE COMMUNICATION SKILLS

Worst experience ever, seriously regretting my decision to switch to Telkom Mobile if this is how the first month of my contract has started!<br> <br> We Start with the inability to port my number and communicate with me and tell me what is happening, Boithumelo never at work during these situations, and no one else is able to help me! They even go as far as putting the phone down on me! Number eventually ported on the 27th August. <br> <br> 28th August, my brand new Samsung S6 stops working, have taken it back to Boithumelo for repairs, she has not sent the email she was going to send me to approve the phone going for repairs! And today she is not at work!<br> <br> Is this going to take as long as the porting did??

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Replies (1)
Telkom
Telkom's reply31 Aug 2015, 11:57
Official
Hello BLUEPARROT11,

We apologise for your experience.

We will look into your query and provide feedback at the soonest.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
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