Terrible call centre response and admin service

App**** for ADSL with Telkom, the installation process was below average, the physical installation from a technical consultant from Telkom was good. However, once the installation process was complete , you are ment to be allocated a user name and password from Telkom , this process is supposed to be done within the same day , three days so far nothing is done.<br> <br> If you try and contace their call centre , I still haven't got through to a call centre agent in three days