Terrible call centre and online service

<p>Orederd my WiFi router on the 10th of July (filled in my details online and some caled me) and i still havent recieved my router. 2 weeks later!!! and nothing, no email to let me know my order has been processed, no call nothing at all!</p> <p> </p> <p>Called numerous times (the amount of times i had to buy airtime and ask people to use thier the phones is ridiculous) and everytime i speak to consultant they tell me a different story. Two consultants told me they will escalate this and get back to me... i am still waiting... </p> <p> </p> <p>This is how you lose customers! i am willing to switch to your competitors even though their rates are higher at least they will treat my order with urgency.</p> <p> </p> <p> </p> <p>Just need someone to call me so that i cancel all subscriptions and orders i have.</p>