Terrible at keeping appointments set by Telkom

Item: Telkom
Rating: 2
Author: Jeremey P

Order number : ***<br> Useless Telkom people have to date confirmed 3 dates for installation and have changed the date twice so far.<br> 1. 15/07/2015 - Set by Telkom and then subsequently changed the day before scheduled date to 20/07/2015<br> 2. 20/07/2015 - Set by Telkom and the today (a working day before shedule) changed again. This time to 4/08/2015, 14 Days later. How can you set a date, that I took leave for from work to accommodate you and then change it. I have sent repeated messages to you Facebook peopl to which the only answer ever has been \Hi

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Replies (1)

Telkom's replyOfficial

17 Jul 2015, 14:13

Hello jeremeydp,

Thank you bringing this matter to our attention.

We sincerely apologise for the inconvenience caused.

Kindly be advised that we are liaising with our Technicians regarding the installation and we will revert back to you with feedback.

Your Social Media reference number is SM126322.

Regards
Tebogo M
Telkom Social Media
***

Telkom's reply17 Jul 2015, 14:13

Official