Terrible Assistance to Bad Service Query

<p>I recently changed to Telkom as my network provider and even though according to the Telkom Coverage map im supposed to have full LTE reception where i live the reception is very very poor, to the point whereby i cant use the internet or receive calls. </p> <p>On 12 September 2016 i logged a case with Telkom (case No. ********** 2) and to this day i have i have not received any assiatance, even after numerous phone calls to folow-up on my case and also follow-ups on Twitter via@HelloTelkom all i receive is what i regard as lies. Its clear to me that Telkom does not care about their customners and i deeply regret moving form my previous service provider. If ,y case is not sorted out as a matter of urgency i will have no choice but to demand for the cancellation of my contract based on fals advertising by Telkom, luring me into committing to a contract wheras Telkom does not keep their end of the deal.</p> <p> </p> <p> </p>