1 reviews | Active since Mar 2009
Terrible as usual
<p>So I've been trying to place an order for ADSL with Telkom for over a week. I can't get through to an agent and their useless webiste doesn't save the order. I've been promised on social media they will follow up and call me back. I've posted a previous complaint here on Hellopeter regarding the same issue and they said they will call me back. And guess what??? They still didn't contact me!!!!!!</p>
HI shanevdw
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We do apologise for the delay. please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
HI shanevdw
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We do apologise for the delay. please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Hi shanevdw
We sorry for the inconvenience caused.
We will follow up with our fulfillment team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
Hi shanevdw
We sorry for the inconvenience caused.
We will follow up with our fulfillment team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.