1 reviews | Active since Nov 2015
Terrible and No service, yet Telkom bills.
Telkom is a disaster. Their agents are ***********, there is no accountability within the departments. Apart from my experience, it is evident as broad daylight, based on all these terrible experiences and numerous complaints on Hellopeter , that this company is more focused on ****ming and swindling its customers rather than effectively training its employees and getting its billing in order! It is as if the billing department are trained to milk the consumer even if the account is closed! Many consumers are fed up with so Telkom makes it hell to cancel with them. Telkom will bill you, make errors with the billing, refuse to sort it and then threaten you with their legal department. We have been trying to resolve an issue with them for over six months. It is near impossible to to get through to a department or person who can actually solve queries. Each time you are put through to a new consultant and the process is never resolved. They charge even more for phonecalls to Telkom business yet their agents attitude is atrocious, Pamela Abrahams was the most awful as she realized she cannot resolve the issue so decided to cut the call after wasting our time and airtime. You are then forced to go into branches to try to get Telkom to correct their errors. It's a waste of petrol and time away from work. All this Telkom never takes into account. Never make the mistake of signing up with Telkom especially Telkom Business!
