TERRIBLE AND FRUSTRATING SERVICE

I have been a Telkom customer for 5 years. Last week Monday (27 July) I phoned the call centre to request a line transfer to my new address. After almost 20 minutes of spelling out every part of my address, I was finally told that the information was loaded and I would hear back shortly about a transfer date. A couple of days later I received an sms with a date of transfer - but the address given for the transfer was my CURRENT address