TERRIBLE AND BAD SERVICE!!!!

I requested Telkom to cancel the contract with them and since January up to now March 2024 I have been disappointed too many times. First their staff members give you conflicting services when you want to cancel contract with Telkom. I did not know that after struggling through the trauma of losing income I will experience disgusting service to this low level.

First I've been with the company for over four years and have been paying them Religiously. Now after losing a job I hoped it will be understandable not to have debit orders bouncing but NO TELKOM does not want to cancel my contract. I do not have any income but each month they promise me that the contract is cancelled with no formal letter being sent. And when you expect that the month of March you will no longer with them NO they still send you a letter with balances to be debited end of the month with the former debit order date . CANCELLING CONTRACT with Telkom is even traumatising more!!!!!!!!!