Terrible!! All is wrong with new contract

I have been with mtn and decided to move over to Telkom.

I opened a new account over the phone and ordered the phone. I was informed money would be debited off my account as a test for account acceptance however they insisted the money would be reversed straight away, this was not the case. Not to mention I informed them over the phone my address for delivery numerous times.

I called after this to confirm what was happening with the application and when the money would be given back to me. I was told for the first time that the money will only be credited on the 3rd month of having this contract! Funny I only get told this once the money has come off and contract is confrimed. I asked to speak to manager and was told not possible but someone would call me, I am still waiting.

I confrimed again my delivery address and ended the call.

I have now seen today on my tracking that the address is not the address I gave!

So not only have they taken money off and not replaced it when said they have sent to the wrong address and not one person has made the effort to get navk to me. What a great way to start with Telkom.

I don't recommend using them unless you can handle *********** people and bad service