1 reviews | Active since Apr 2011
Terrible ADSL Internet Review
<p>We received an email informing us that our Telkom uncapped service will be throttled. I understand that as per the terms and conditions Telkom are allowed to revise their policies, however I am extremely dissatisfied as we are paying a lot of money for the uncapped service. The fees were structured for the service to be an uncapped service and it is extremely unfair to throttle the speed as we are paying for the service. I have also promoted the service to my sister who has also joined a few months ago as she was also quite pleased when I explained to her about this service offered by Telkom. If this is the case, we will switch to a better provider that could offer a better quality of service without "throttling" our usage and for a lot cheaper. I would appreciate an urgent response to my complaint and should I not receive a satisfactory solution, I will be switching service providers as well as be spreading the word of the atrocious service that Telkom provides to its customers.</p>
I have still not received feedback on my response email. Should be HelKom rather than Telkom .
I have still not received feedback on my response email. Should be HelKom rather than Telkom .
