Terrible ADSL Connection/Line Problems

<p>We have now been struggling with our Telkom line for approximately 2 months.</p> <p> </p> <p>First our line is so noisy it completely disrupts our ADSL connection, the next minute our line is completely dead!</p> <p> </p> <p>About 3 times contractors would come out and the problem with our line would be "fixed", but as soon as they leave the internet is once again slow or the line noisy to such an extent that we may as well not use it.</p> <p> </p> <p>Telkom is also always very eager to phone and to ask whether everything is now working, and that without sending anyone to check what the problem is.</p> <p> </p> <p>So it went: internet on ... internet slow ... internet off - and all this while we are paying for internet we can't use!!</p> <p> </p> <p>If it weren't for a very helpful technician from Telkom's subcontractor L.A Cables, offering up three days to try to sort out Telkom's mess, we wouldn't even be aware that Telkom or their technicians downgraded our internet line on their side, this without our knowledge, not to mention our consent - so thank you L.A Cables for your service and trying to sort out Telkom's mess.</p> <p> </p> <p>And here we are again, it rained yesterday and now our internet is slower than it should be...</p> <p> </p> <p>Telkom, please sort out your mess and make sure that your lines are in proper working order and not being downgraded to lower speed, it is completely unacceptable that we pay for internet that we can barely use.</p> <p> </p> <p> </p>