TERRIBLE ADMIN SERVICE AND NON DELIVERY

<p>Telkom has been debit ordering my account *******ly since beginning of Feb when I cancelled my 2 landlines and ADSL accounts. I cannot stop the debit order as it will result in my Telkom mobile unlimited package being suspended but they keen debiting my account that has not been active for 5 months. I have also ordered optic fibre in an area that has had it for 3 months now and my order keeps getting cancelled either by some call centre staff member or the IT system but no one ever gets back to you or treats you like they care about having cutomers. Paul Shaw at Open servce is only person in Telkom system that has been helping, the rest of this story is too frustrating to rehash but it's said to see that a robot could fulfill better service then the admin team at Telkom</p>