VH
Vusi H

1 reviews | Active since Jan 2014

30 Jun 2016, 19:52

Terrible

<p>In 2014 i took a tablet offer for 20month contract that expired in March 2016. During March Telkom deduction more money than required from my bank account. I phone their call centre and it was agreed to refund me R 350.00 back to my bank account.</p> <p> </p> <p>I give a case number ********** 6 for tracking and following up. I have been phone the call centre for the last two month and everytime i being promise that the monery would be refunded.</p> <p> </p> <p>Until today i have not receive my money.</p> <p> </p> <p>Kind Regards</p> <p>Vusi</p>

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Replies (1)
Telkom
Telkom's reply02 Jul 2016, 10:08
Official

HI Hlanjwlv

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,