1 reviews | Active since May 2016

21 May 2016, 09:35

Terrible

<p>Good Day</p> <p> </p> <p>On the 14th of May i logged a call for telkom to send some one out as i am having problems wth internet connection and wanting them to com and have a look as thier adverts on TV say they have the best internet connection.</p> <p>Call number that was logged : 21CWK140516</p> <p> </p> <p>I have been a client since 1988 and this is the terrible service telkom has become.</p> <p> </p> <p>Today it is the 21st and i have had no reply or any assistance. i WONT EVEN BE SURPRISED IF THE PERSON I SPOKE WITH LOGGED THE WRONG THING AS THIS HAS HAPPENED TO ME BEFORE IT IS A UTTER SHAME .</p> <p> </p> <p>I AM HIGHLY DISSAPOINTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WE NEED ASSISTANCE FOR SOMEONE TO COME OUT AS NOTHING HAS HAPPENED SINCE THEN AS WELL AS HAVING MAJOR CONNECTION PROBLEM FAILURES WITH TELKOM!!!!</p> <p> </p> <p>U CAN NO ADVERTISE YOUR BOLT SPEED INTERNET IF IT IS ALL A LIE AS OUR INTERNET HA PROBLEM CONSTANTLY AND NOBODY GETS BACK TO US.</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply24 May 2016, 11:31
Official

Hello elaine-vermeulen

As per our email correspondence, we currently attending to the query and will be in contact with further progress.

Regards
Noleen
Telkom Social Media Team

Best regards,