Terrible

<p>i have been trying to sort out my account with Telkom for 2 years now. i have not had any success. all i want from Telkom is to rent a line and a email adress. they keep on adding data onto my account. i have been paying R1000's every month for absolutly nothing. when i phone in to sort this out i dont get any assistance and sometimes the just put the phone down on me. this is totally unaccepteble. what must i still do to sort this out? </p>