Terrible

<p>This has been the worst 8 months of my life with Telkom, i always have to fight with them every month regarding my billing, even worse last month i have requested them to not debit my account as it has been closed and I will pay them and they should only debit the new account this month , yet the consultant who was aasisting said it fine and would do as I requested but the opposite happened.</p> <p>I was incorrectlt debited and then charged a rejection fee after I reversed that mount, later then I was told that my account is over due then my account was suspended,I went to the Telkom branch in Cresta mall i spoke to the ir manager Irfaan who promised me that I will be attended too before friday and also sent me to the call cente for the same billing query were I got to speak to Latoya Parker whom I assume is a superior there, and when we spoke she informed that she will get my line opened as it was suspened in correctly and will get this months bill fixed so it will be done correctly, I then informed her that sisnce Telkom is the one doing a breach of contract as i am wrongly accused and tired of fighting with them regarding my billing i will the cancel come friday and nothing has been resolved and she aggreed but said we should rather get this fixed first and should friday come then I can proceed with it.</p> <p>So I agreed and waited for my line to be opened but nothing happend on thursday the only thing i got from her was a requested to pay my suscription and I did that and even sent her proof of payment so she can further assist by making sure that my line is opened and that my lines are opened however she did not and when i send her emails they get ignored and worse i even went back to the branch to see if they can assist but i got a even worse service from Buhle Cele who instead of assist sent me to the call centre and gave me a ticket for assince as being the least important and in return I waited for 45 minutes without any assist.</p> <p>Now I'm really nt happy and don't want and relation with telkom cause they don't take their clients seriously and rather breach contracts instead of making us happy.</p> <p>I don't want these contract anymore, I don't want to do any business with them anymore as they just don't care I would rather take my business else were.</p> <p> </p> <p>REALLY DISAPPOINTED IN THEM AND I WANT THESE CONTRACTS CANCELLED.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>