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Fuzail B

1 reviews | Active since Mar 2012

05 Aug 2016, 16:58

Terribel Service

<p>I cancelled my lines on May 10, 2016. therefore with one month notice it should be cancelled on June 10, 2016. It is still running and I am being billed for it now in August 2016. I wrote a complaint on Hellopeter about this a month ago. Someone from telkom contacted me on a Sunday morning and informed him I dont have the account number with me as I am not at work. He said he will call back on Monday and have this resolved. Till date I have heard nothing from Telkom and I am still being blled for this. The call centre cant help me at all as they dont have someone to speak to in the cancellations department, you have to email. I have mailed to them with no response.</p>

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