WB
Willie B
1 reviews | Active since Dec 2017
01 Dec 2017, 05:25
Terrable service
I went to Telkom in the Mall @ Reds on the 20th to terminate my LTE Sim only month to month package.
The lay completed the forms and I signed to close the account. She confirmed that the account was closed and that the LTE would stop at the end of November.
To NO surprise. This morning telkom debited my account AGAIN with R999. So now I have to give 30 days again?
Why is it impossible to close account? How will I get this company to refund my money?
If anyone from Telkom is following up on this. This is really frustrating!
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Telkom's replyOfficial
11 Dec 2017, 08:53Hello willieburger34
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply11 Dec 2017, 08:53
Official
Hello willieburger34
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,