Termination of Contract
<p>I have or rather had several lines with Telkom on my business, from 2016 February, in April this year 2017, I missed my monthly payment, one of their consultant sent me an email to say my account is arrears, I then on the 12th May 2017 responded to thier email to say, I am hvaing delays on my side with client not paying in time, on the email i indicated that I will ba paying the account and settling any outstandings on the account on the 30th June 2017, on the same email I also indocated that my missing payments for two months will mean I have violeted my contract terms yet I am indicating my intention to keep the account up to date.</p> <p> </p> <p>I never recived any response from the consultant, at this point Telkom had cut off my services, I couldnt receive calls on my number nor make any calls.</p> <p> </p> <p>On the 30th Telkom Deducted R15 000.00 on my account, on the same day they sent me an email with a statement showing that I am owing them R58 000.00, I was puzzled and I called their call centre I was told that my contract has been cancelled and I am being charged for the full remainder term of the contract and penalties. I tried explaining to them that i had indicated that I will be paying this account on the 30th June 2017, yet they terminated my contract on the 23rd June 2017 without even responding to my emails nor communicating with me of their intentions to terminating my contract, which i this is entirely legal.</p> <p> </p> <p>Now the have been going into my account attempting to deduct R 43000.00 yet none of them is communicating with me as I have sent the same consultant an email to explain to me why have they not communicated with me while they intended to terminate my contract.</p> <p> </p> <p>I am truly disgusted by their service and their service. </p>