Terminate my contract immediately

I've had no wi-fi internet for 2wks and no response from telkom in this regard. After more than 1hr in a queue understand my desperation when I agreed to a new 2yr contract to avoid my MTN bill going any higher, it would probably be another week before I would get into that store and no one answers their phones or responds to my texts at telkom. <br> I would like very much that due to very bad service and that the issue has not been resolved in 2wks, my new contract with telkom be cancelled immediately. The modem I received is still in its box and will be returned. <br> \RIGHT TO FAIR VALUE