1 reviews | Active since Aug 2015
TERIRIBLE SERVICE BEYOND BELIEF TELKOM CRESTA
App**** for LTE at the Telkom shop at Cresta 18/08/15 and was informed it was declined due an balance from 2009 from the consultant Tumelo.<br> <br> I settled the amount and requested that they record on the receipt that this was in full and final settlement , which Louisa refused to do and found it amusing.<br> <br> I requested that they revaluate the application and Tumelo would in form me of the progress which as at today has never happened.<br> <br> The phone just rings all day as well and you are forced to drive to the branch!<br> <br> There is no number to complain in regard to this appalling service and smug attitude from Telkom Cresta just an escalation form via email and that does not work either as all you get is an automated response and no feedback.<br> <br> I went to Telkom Clearwater and reapp**** and finalised my deal in 30 minutes via Tarryn.<br>
Thank you for making contact with us.
Please accept our humblest apologies for the bad experience.
Rest assured your matter will be investigated and feedback provided in due course.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM137439
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us.
Please accept our humblest apologies for the bad experience.
Rest assured your matter will be investigated and feedback provided in due course.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM137439
Regards
Narriman
Telkom Social Media Team
