WJ
Willie J
1 reviews | Active since Feb 2013
01 Feb 2016, 22:37
Telom not interested on getting new business
I app**** for an ADSL line at my home about 5 weeks ago. Technician came out and had a look at disappeared. It has now been 3 weeks that I am trying to find out what is happening. That is mission impossible as the one department tells you to call another one. Even going to a Telkom store has not resolved this yet!!!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
01 Feb 2016, 23:00Hello Banga,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our fulfillment department and feedback will follow.
Your reference number is SM195331.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to our fulfillment department and feedback will follow.
Your reference number is SM195331.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Telkom's reply01 Feb 2016, 23:00
Official
Hello Banga,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our fulfillment department and feedback will follow.
Your reference number is SM195331.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to our fulfillment department and feedback will follow.
Your reference number is SM195331.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media