Tellom keeps billing when the account is closed - be aware this will happen to you as well

I was cautioned by colleagues that closing a Telkom account was not going to be easy. I thought how hard could it be? Well I have just learned. Besides the useless "online" system that does not work, I (eventually) got the forms filled in and submitted through email. Received all the confirmations of the account being closed and the last payment will be 30 days from the date of submission - 1 May.

Here we are now in June and billing has not been notified and we have been invoiced. I am not sure why I am surprised really. This is how Telkom roles.