Telkom..the worst!

I wanted to rate this service provider a negative rating, unfortunately it is not available for selection. This is by far is the worst experience I have ever had with a service provider!

After a longstanding (over 4 months) billing dispute with Telkom (where they continued to bill me for a cancelled product), they eventually resolved my dispute however failed to notify ITC that the account is no longer in arrears. I have requested several times for my paid up letter, with no surprise they have not sent it.

You cannot fathom the negative impact this account has had on my credit report and how it affects my credit score.

Your back office fails to do their job, you make empty promises and all your consultants resolution to issues all differs, there is so much inconsistency in your service that you realise there are no processes in place here.

I have cancelled my other Telkom product as I don't ever want to deal with you again. There are other service providers out there who offer a much better service than you.

SEND ME MY PAID UP LETTER!!!