TelkomTechnician doesn`t pitch 4 ADSL installation

On 14/5 I signed contract at Telkom Greenstone for ADSL line and interned connection. I STRESS the fact that my contract with current internet service provider expires on 29/5 - I need installation before 29/5. Telkom agent says installation is within 7 days. While still in branch I receive sms with my telkom Acc Number <br> ( *** ) and new Telkom e-mail address. <br> 17/5 : ( 14h18 ) Receive sms confirming installation for 19/5<br> 18/5 : (13h16) Receive sms confirming installation for 19/5<br> 19/5 : ( 7h20 , 8h35 , 10h30 ) Receive sms : a Telkom Technician has been dispatched to my<br> home 4 intallation.<br> Telkom Technician arrives at 13h00 - he informns me that there is a problem with the Telkom<br> underground cable - Telkom must first fix problem - he can`t install.<br> 22/5 : Receive sms - new date 4 installation : 27/5<br> 25/5 : Receive sms : confirm installation - 27/5<br> 26/5 : Receive sms : confirm installation - 27/5<br> 27/5 : ( 13h54 ) Receive sms : A Telkom Technician has been dispatched<br> No Telkom Tecnician pitched - 16h45 : I phone 10210 to say no one pitched - agent unhelpfull and<br> reschedule for 1/6. UNACCEPTABLE BAD SERVICE<br> <br> <br>