#TELKOMSUCKS

<p>So how much worse can South Africa's "so called" number one telecommunications provider be? So TELKOM has a special running on the Huawei router until the end of the month. I go online to place an order on the 27th February 2017. I receive an sms immediately thereafter stating "thank you, TELKOM will contact you within the next 48 hours to complete the application" Two days later (01/03/2017) still no response!!!!!! I call the call centre after hours to inquire on my request & fair enough the sales department had closed at 5pm. I decide to call them the next day (02/03/2017) & eventually after holding for 20 minutes somebody answers & i explain my story. The operator does a credit check & says its been approved & then I tell the her that i cannot talk right now but please give me a call after 3:45pm to complete the necessary. The operator advises that it will take longer than 20mins to complete the necessary & she leaves at 4pm but she will get someone to call me. REALLY!!!! I then ask her to call me back in the next half an hour as i will be on lunch then. WHY AM I NOT SURPRISED??? NO CALL THEN & NO CALL AFTER 3.45pm. Today (03/03/2017) my phone goes crazy 6 missed calls later (after telling them that i can only talk after 3:45pm) I call TELKOM to inquire about my order for the 3rd time the operator tells me that your order has expired & there is nothing she can do about it. ***??? YES ***?? I ask to speak to her superior & she tells me that she is busy right now so i tell her that's its fine i will wait for her........ After holding 20 minutes again i slam the phone down in frustration!!!! REALLY TELKOM!!!!!! REALLY!!!!!</p>