1 reviews | Active since Dec 2018
Telkom/Sell direct *****
In September,i was contacted by Sell Direct on behalf of Telkom informing me my data contract was up for renewal.I renewed my 20gig contract,amount for the contract was R250pm.I also took a new contract for the Hauwei pocket router with 11gigs data for R139.
I was billed for the 20gigs data R508 from the end of September ,and im still being billed that amount.
I contacted Telkoms accounts dept,complained abt the amounts and informed them that that was not the amount i agreed upon and i even told them to go back and listen to the telephone conversation recordings.I was told that they cannot access that recording and i need to get those transcripts myself.
As you know you can never get hold of Sell Direct.This is now a breach of contract and ***** in my point of view.
I will never ever take another contract over the telephone again becos once you hang up,you can never get hold of that company again.
We as South Africans need to put a stop to telephone marketing and go back to walk in businesses where we deal with people face to face.
