telkomsa.net not recommended for e mails

I have had Telkom Mail (@telkomsa.net), for 32 years, they have had the mail Server dow FOR 2 WEEKS. They did not inform it on Media, their Shop in Krugersdorp Recommended to take my PC to IT shop to sort, 2 days at the shop, was told cannot fix its a Telkom problem. Called it in 10210, was told Wednesday will be fixed. They leave us out to dry, no notification on media, their staff on call are informed and you can spend up to R40 making calls. I would suggest that anyome thats wants to hook up with Telkom, think again, you do not want to have no mail for 3 weeks, they will black list you because the Crediter think they are being ignored.