1 reviews | Active since May 2016

08 May 2016, 12:38

Telkomsa adsl problems

<p>I am writing to formely complain about the poor service from Telkom Adsl. &nbsp;For the last couple of weeks now i have notice that Mon to Thursday i have internet. &nbsp;But, &nbsp;every Frid to Sun there is not internet. &nbsp;I have called telkom and they keep refreshing the port but still its not working. Yesterday i calledto lodge a complaint. &nbsp;Then suddenly the internet worked all day and night. &nbsp;Very strange !!!!&nbsp;</p> <p>Anyways today Sunday back to square one no internet again. &nbsp;I have tried to reboot. &nbsp;But the internet stays alive for 10 to fifteen mins and it goes off. &nbsp;I work from homw so need to emphasize the importance of having my internet &nbsp;work. &nbsp;I am seriously considering to cancel all &nbsp;my business with Telkom sa. &nbsp;Its rediculous what i pay every month to have this kind of issues. &nbsp;Not happy at all. &nbsp;My number is *** cape Town. &nbsp;My cell is ***.&nbsp;</p>

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Replies (1)
Telkom
Telkom's reply21 Aug 2016, 09:11
Official

Good Day,

Apologies for the late response we have sent you an email in connection with the above query please respond if you still require assistance and we will assist.

Regards

Yazied

Telkom Social Media

Best regards,