1 reviews | Active since Feb 2017
TELKOMS ZOMBIE SERVICE
<p>I AM SHOCKED & DISGUSTED WITH THE PATHETIC SERVICE THAT I KEEP ON GETTING FROM THE TELKOM STORE IN CLEARWATER MALL.I DID NOT RECEIVE ANY NOTIFICATION ABOUT MY PHONE BEING DELIVERED TO THE STORE & THIS IS THE SECOND TIME!!!</p> <p>WHEN I PICKED UP MY PHONE ON THE 26TH FEBRUARY 2017 FROM THE STORE IT HAD NO SCREEN GUARD PROTECTOR WHICH IT HAD ON INITIALLY!!! I WAS TOLD BY CARL VAN DER WALT THAT HE WOULD FOLLOW UP & GIVE ME A REPLACEMENT BECAUSE I PAID R220 FOR IT. WHEN I WENT TO THE STORE ON MY OWN ACCORD YESTERDAY TO FOLLOW UP ON MY SCREEN GUARD, CARL VAN DER WALT HAD NO RESPONSE FOR ME WHATSOEVER.</p> <p>WHEN I ASKED HIM WHY DID HE NOT CONTACT ME TO LET ME KNOW ABOUT THE PROGRESS OF IT, HE JUST STARED AT ME WITH NO ANSWER!!! HE WAS JUST LIKE A ZOMBIE JUST LIKE EVERYBODY ELSE WHO WORKS IN THE STORE. THERE WERE NO CUSTOMERS WHEN I ARRIVED IN THE STORE BUT YOU STILL COULD NOT GET ANY HELP FROM ANYBODY UNTIL THEY PUT YOUR NAME DOWN ON THEIR SYSTEM.WHEN YOUR NAME IS THERE YOU HAVE TO LISTEN TO THE CONSULTANTS TALKING ZULU AMONGST THEMSELVES.THEY ONLY CALL YOU AFTER ABOUT 15 MINUTES WHEN THEY ARE DONE GOSSIPING. I ALSO NOTICED THAT BECAUSE I AM AN INDIAN SOUTH AFRICAN CITIZEN, I DON’T GET THE SERVICE THAT I NEED.</p> <p>WHEN WILL TELKOM DO SOMETHING ABOUT THIS ISSUE AS I AM VERY UNHAPPY WITH THEIR SERVICE DELIVERY!!!!</p> <p> </p>
