1 reviews | Active since May 2011
Telkoms way of treating possible customers.
So somewhere in the middle of 2015, after moving into my new place, I went to my local Telkom store to apply for a Adsl Line, with the 10meg uncapped line package. The Order was successful and I received my telkom clients number via email and sms. <br> Then more than 2 months later and no feedback, I went into the store again, only to be told that they dont have ports available in the area that I live to supply me with a Line. I was put on the \waiting list\" at #41 for a line in my area. 6months , no feedback.<br> <br> So Feb this year, I app**** online for the Wireless LTE 50Gig deal (I have LTE coverage in my area). Only for two weeks to go buy, and no responce at all. I went in store, but they say they are unable to help me instore, apparently untill a salesman have phoned me for my online application confirmation. I have done the call me back, and online chat service on the website numerous times, but with no luck of any call backs, or anyone being able to help.<br> <br> I dont know what to do anymore, as telkom is the only way to get a landline or wireless Internet for my home in south africa, but they obviously dont want or need new business judging by the amount of related posts on Hellopeter."
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This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM201434
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM201434
Regards
Luleka
Telkom Social Media Team
