Telkom's utterly disgusting way of doing business!

I was on a R249 per month contract on my main number and then added more when I needed prepaid which worked well! I just have many sim cards and it was not working the way it was setup and wanted them all on one contract - The Family Free Me so I could pay R999 a month and cover my needs for up to 10 sim cards. After my trip to the Telkom Kyalami Store I was put on a Free Me plan, not a family plan so they started charging R999 a month for one sim card and I was already paying for all my other sim cards that were not put on the account. I told the call center over and over to fix it. I went to the Kyalami and Fourways branches 3 times to get them to fix it. I refuse to pay for something I did not ask for and which I would never have asked for. TELKOM HAS DONE NOTHING TO FIX THEIR MISTAKE!!! All Telkom does is turn off my sim card and send me an invoice which is now almost R7000! Have you lost your minds?

MY CURRENT SITUATION SINCE ALL OF THIS IS THAT THE TELKOM CELLULAR NETWORK IS WORKING 50% OF THE TIME AT BEST. I CAN'T CONNECT TO MTN NETWORK LIKE I USED TO WHEN I WAS PAYING MUCH LESS. I'M HAVING TO USE ALL MY OTHER SIM CARDS ON PREPAID MAKING YOU EVEN MORE MONEY!

SO YOU COST ME MORE MONEY, MESS UP MY BUSINESS COMMUNICATIONS, TURN OFF MY MAIN SIM CARD WITHOUT WARNING AND THEN HAVE THE AUDACITY TO SEND ME A R7000 BILL?

Read the consumer protection act carefully and fix your mistake! https://www.gov.za/documents/consumer-protection-act