TELKOMS USELESS WEBSITE

i HAVE BEEN TRYING TO PAY AN OUTSTANDING AMOUNT ON MY TELKOM ACCOUNT THROUGH THE TELKOM WEBSITE. THERE IS A CONNECTION "PAY MY BILL", BUT WHEN YOU CLICK ON IT, IT TAKES YOU BACK TO LOG IN. I HAVE BEEN TRYING FOR AN HOUR, INCLUDING TRYING TO PHONE ABOUT TEN BRANCHES TO SEE IF I CAN GET BANKING DETAILS. ALL "NOT AVAILABLE" AND THE ONLY ONE WHO ANSWERED JUST SAID "HELLO"., NOT MENTIONING TELKOM. SHE WAS ENTIRELY UNABLE TO POINT ME IN THE RIGHT DIRECTION, SUGGESTING I DO IT ONLINE. Hahahahahah. BUT ACTUALLY NOT FUNNY, VERY ENFURIATING WHEN I AM TRYING TO PAY AN ACCOUNTN TO THEIR BENEFIT.