Telkom's Unnecessary Billing

Good Morning,

I'd like to convey my dissatisfaction with the service I've received from Telkom. I had been told I would be billed prorated for the first month, which was not the case; instead, I had been debited in whole, therefore I had disputed that debit. Now I'm getting charged more than I should be. For example, on September 23rd, I was debited R1477.80 when my debit was intended to be R799 each month. Then, this morning, I get an email with a letter of demand for R1477.80, which has already been deducted from my account. The previous month I had been debited R1,018.20.

Could someone please help me with this before I go legal?

I desire to terminate my contract and return this phone; I will not pay any binding costs, nor will I be held liable for any breaches of the remaining contract. I'd prefer do business with a reputable network provider, such as Vodacom, than with you.

If I do not hear from you by the end of tomorrow, you will be hearing from my attorneys.