Telkom's Truecaller says Helkom.... No idea what a customer is.

We run a business. 20+years with Telkom. We were advised by Telkom to upgrade and we have fibre in our central town business district. Which they never had. So we pay R4k a month "Landline" and R2k a month "LTE" for VOIP SIP telephone lines which use LTE and data on LTE. LTE never worked. They came and went and blamed loadshedding and everything else. I personally spoke/contacted more than ~20 people in Telkom by mail,voice and shop visits and am still waiting for feedback. They hide behind 10217 and 102... and online customer services...So we used VOX LTE Fibre which they installed from scratch digging in fibre and MTN LTE as subsitutes.... and they Worked 10/10!!!! Telkom asked why you cancelling your LTE and why do you want to port your numbers? If we had to run our business asTelkom does, with no customer service - we would be bankrupt.