Telkom's terrible system

I have merely been trying to obtain internet for my home since December 2017 and Telkom's system is incapable of providing such.

1. I app**** for December data deal in December (80Gigs @ R369). 2. I got no response till February when I was told they had misplaced my documents and credit could not verify my documents. 3. I got frustrated and left it for a bit. 4. So I re-app**** on 3 April 2018 (80Gigs @ R449) 5. Apparently the system approved it on 4 April but it still needed a manual approval as I am a foreigner. 6. I called the ********** 500 number and was told I could go to the store to collect (mind you - this store is 21kms from my place). I was told the system is giving an error and could not obtain the order. 7.So manual vetting apparently got approved last week Friday. 8. I called the ********** 500 number and got told everything is approved. 9. I went on Tuesday after work and was told the system was giving an error to proceed with the order. 10. All the times I was going to the store and calling the ********** 500 number, I was told that someone would give me a call and that this matter had been "escalated" to the manager at the Eastgate store. Seriously? From last year December this escalation has not yet been actioned?

This is a terrible system if I should say so myself.

At this point I still do not have any internet