Telkom's Terrible Services

<p>The worst client service I have received in my life. I app**** on the 11th December 2017 for a simple 10Mb ADSL internet line for my home. The first Technician came to install the network line on the 22/12/2017 and could not finish the job due to access to an network box. From then on I've received sms's telling me that an Technician will be send out to attend to my order number on a certain date. Yet no technician came to assist me on the numerous dates Telkom messeges indicated they will attend to. I've been a very patient NEW client but the service is terrible. Yet they have no problem when you call '10213" then by answering the call "Welcome to Telkom, the best data provider in South Africa", but yet they can't install an simple ADSL. Everytime I call '10213' I have to explain my situation to the consultants and then they says "I'm going to escalate the order number" or "Sorry sir, you are at the wrong department, you need to call 10213 &amp; select this department &amp; then when you select that department they says its the wrong department. When I asked to speak to a Manager they says please hold &amp; put me through to their Mobile department. This is appauling.</p>