Telkoms terrible service

I'm absolutely disgusted with the service I have received from telkom. 2 months ago I was told I could migrate my service from lte to fibre with no cancelation costs. I made it clear i would wait until my lte contract expired before switching over. I was assured this will be a migration and will not have any issues. My fibre line was put in on the 29th of July. And the end if August I was billed for lte I then called to query I was told the lte was not canceled and I now have two accounts. Today my fibre was disconnected and they say that I have not paid. When I was wrongfully debited in August. I was told now that I must wait 48 hours for this to be resolved. I work from home and cannot afford to be offline for 48 hours. The first lady I spoke to was extremely helpful but then the call cut. The second lady I got through to was absolutely useless and told me there is nothing she can do to assist me.