Telkoms terrible service

I wish i could give then less than 1 star. Telkom is the most useless service provider in the whole of South Africa with out a doubt. Our landline we have at home has been dead since the 21st of February. First i was told that there was nothing wrong with the landline and wifi. Then after a week of constantly sending them messages i finally got a message saying someone will look at it. On the 26th of February a technician came out and told us the problem. All he said was "the landline is dead because of a faulty wire". He proceeded to leave and said he was going to fix it. 3 hours past and not a word from him. 2 days past and we saw him working near by. He asked why he left without fixing the problem and he simply asked "did you log that i didnt fix it". He comes back to the house on the 1st March and 'works' for over an hour. Leaves again without saying anything and nothing has changed. I contacted telkom and they were told that the problem was fix on the 26th of February. We use our landline and wifi for our business we run from home. What i cant seem to understand is that they want you to pay on time every single month but as soon as a issue comes up they want nothing to do with it. We pay for a 10MB line which is around R1100 a month. For the last 3 years the wifi has been giving us NON STOP problems and everytime someone comes out, theres a problem with the 'cable'. If you are considering using telkom for a service provider dont because its really not worth it.