Telkoms terrible service

<p>I have 5 contracts with Telkom as well as four land lines. A simple request to me upgrading my two LTE accounts to uncapped resulted in me been charge for the new services as well as the old ones that were upgraded. I have spoken to Vernon (manager of the Pavilion branch) on numerous occasions and he has been most helpful but Telkom is still charging me for all four contracts. I have a debit order with Telkom for all of my accounts and have been paying this way for the last four years, I went to the Telkom office at the Gateway to change my account details a month ago, on Monday I received an sms that they were going to cut me off because I had not paid, I responded requesting details but received no response. Over the last couple of years I often get the sms that they hope I am enjoying their service but need to make a payment which I found to be strange because they had a debit order running, I always ignored this and the account was always debited. </p> <p>This Thursday Telkom cut me off, I could not even call them as I was completely cut off not been able to even call their help line. I went to The Gateway Store first thing on Thursday morning and paid the money directly into their Absa account and sent them proof accordingly, I found out that the money they claimed that was due to them was from the accounts that were supposed to be cancelled because I upgraded them and were now in arrears and that was the reason that they cut my cell phone off.</p> <p>I am a businessman and a cell phone is an intricate part of my business but Telkom is absolutely useless I would strongly advise anyone not to get involved with them.</p> <p>The loss of business that I have incurred over to this would amount to 30k a day are they going to take responsibility for this?</p> <p> </p>