Telkoms Terrible Service

<p>In January this year a called telkom to cancel my internet and land line as i was moving at the end of Febuary,and i was told that i need to give telkom a months notice which is why i called a month before i had to move.When i called i asked the lady if i need to pay a cancelltion fee and she said NO,i was asked why i wanted to cancel and so i told her its because im moving and i dont need there services anymore as there will be internet in my new flat.</p> <p>I was assured that my account would be cancelled on the due date and i would not have to pay anything more to telkom.On the day i moved the internet and landline were cut as we had discussed over the phone,but a month later i started recieving monthly statements from telkom.I then emailed there complaints department telling them that i have cancelled my account,the reply i got was that they would look into it and get back to you.</p> <p>Its now been 8 months and no reply, i still recieve bills for my old address in which the amounts are more than what my internet used to be when i had the account. </p> <p>I now recieve an sms saying i will be handed over if i dont pay for the last 2 months,So this means whoever is living in my old address has a telkom account and has been paying up untill two months ago, now im being held responsible because someone didnt do there job properly 8 months ago.</p> <p>Now i understand why every time i was in a telkom branch some customer was loosing it with a telkom employee.</p> <p>I dare you telkom to hand me over to your lawyer as the conversation i had regarding my cancellation was recorded for quality purposes,maybe that will up your quality as you are seriously USELESS when it comes to customer service. See you in court</p>