Telkoms sucks

I have been without my landline and thus without my internet since 1 Sept. I am disgusted that when I phoned the 10210 number it either doesn't get answered or it takes up to 15 minutes before I get attended to. I pay for my phone and internet which I cannot use! I was told the line was fixed, it isn't. No one can tell me why my neighbour's phone is working and mine doesn't. I am told there is a huge problem with the cable in the area however why does his phone work and mine doesn't?? <br> <br> I am sick and tired of bad service. They take my cell number to report back to me - they don't.<br> <br> Come on Telkom show us you can do better than this!!! How many more weeks do I have to be without a phone and internet. We now pay for data to use our cell phones.