CE
Chris E

1 reviews | Active since Feb 2019

23 Feb 2019, 14:30

Telkom's shocking service

Paid my account and closed it in Feb/Mar 2018. I am now still being billed for outstanding fees. I have sent emails with proof of payment, cancellation forms and the lack of corresponding operators/consultants that have not communicated back. I have phoned, emailed and I have been to the outlets. It does not matter how many times I've asked for what outstanding fees there were, they just have not gotten back to me.

I must say the service is shocking, whichever way Telkom has responded. I am taking my business elsewhere.

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