Telkom's service is so ****py

I logged a query on the 20th June (case number ********** 5) I have been calling and being placed on hold for an hour almost each day until I am cut off, all I keep getting are excuses. I still do not have the 2Gig data I purchased, the money was deducted but I never received my data.

Telkom has been sending me from pillar to post. I want my airtime or data back ASAP, then I can port to another company. I am sick and tired of this.