Telkom's scans

26th July I called Telkom and spoke to Mzamo Dandala re cancelation. He helped me. U then enquired about cancelation fee. He put me on hold to go check and came back saying there's none. He sent me a link to effect the change. I struggled to work the link. 2 day later I called again. A Bianca answers and ask if she can do it for me with immediate effect. Then she confirms R800 fee. I queried that and requested my call 2 days earlier with Mzamo. To my dismay, they CANNOT retrieve tha call. How convenient! What a ****. ultimately I will get rid of you Telkom and you will be one client less.