Telkoms same Ol' pathetic service

I have a contract with telkom for about 8years and everytime I am due for an upgrade, I upgrade everytime in the hopes that telkom service would improve and i would have a better experience. unfortunately Telkom always disappoints. iv upgraded my data and ever since then iv never paid the contract amount. iv always paid double or triple the amount and that is because telkom subscribed me to telkom plus without my permission and charged me daily for it. I would not have known this for 4 months if I didnt phone and find out why. now im subscribed to telkom plus without my permission, they working on the problem without a turnaround time but while they fixing, my account is getting billed daily for telkoms mistake and i have to pay the triple amount extra since it is appearing my on invoice. typical telkom.