1 reviews | Active since Jul 2016
Telkoms' poor service to a pensioner
<p>I have been logging a fault with Telkom for teh past three months. My mother 's landline who is a pensioner hasn't been working for the past three months. I called Eskom to log a fault since August and nothing has been done, all I keep getting is SMSs that are supposed to be progress reports, but with no progress whatsover. At some stage i received an sms confirmig that the fault has been resolved, to my suprise that was not the case at all, NO TECHNICIAN came to fix anything. I was then given another reference number(R894944) and was told that the fault was escalated. I am sitting with reference numbers for no reason.</p> <p>My concern is that, my mother is a pensioners and she really needs to have the landline working at all times.</p> <p>The next thing Telkom will cut off her phone becase it has been recharged for the past 3 months.</p>
I have never seen such service Telkom is by far the worst service provider.... I wish there was other service providers that can provide better service when it comes to landlines.
I can't believe that NOTHING has been done with the fault I booked in 4 months ago. I now requested that they install the wireless one but they can't assit. When excatly will they fix the faulty line? Cable theft is every everywhere but i do not think that it should take 4 months to fix one landline......can someone tell me who do i need to speak to for this matter to be resolved. I am going to look for the GCE for Telkom and mayb then my problem will be resolved.
I have never seen such service Telkom is by far the worst service provider.... I wish there was other service providers that can provide better service when it comes to landlines.
I can't believe that NOTHING has been done with the fault I booked in 4 months ago. I now requested that they install the wireless one but they can't assit. When excatly will they fix the faulty line? Cable theft is every everywhere but i do not think that it should take 4 months to fix one landline......can someone tell me who do i need to speak to for this matter to be resolved. I am going to look for the GCE for Telkom and mayb then my problem will be resolved.